Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  186 results
                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  Mustang 1979-2014 Ford Performance Lug Nut Kit

                  SKU: M1012A

                  $16.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  TPMS Sensor and Activation Tool Kit

                  TPMS Sensor and Activation Tool Kit

                  SKU: M1180A

                  $145.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Performance 5.0L Coyote Cold Spark Plug Set

                  Mustang Performance 5.0L Coyote Cold Spark Plug Set

                  SKU: M12405M50A

                  $88.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2014 1/2"-20 MUSTANG OPEN LUG NUT KIT

                  2005-2014 1/2"-20 MUSTANG OPEN LUG NUT KIT

                  SKU: M1012H

                  $22.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Racing Center Cap

                  Ford Racing Center Cap

                  SKU: M1096FR

                  $29.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoBoost Black and Silver Emblems/Badges

                  EcoBoost Black and Silver Emblems/Badges

                  SKU: M1447EBBLK

                  $50.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  ARB Jack

                  ARB Jack

                  SKU: M1830JACK

                  $875.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Pair of Recovery Boards

                  Off-Road Pair of Recovery Boards

                  SKU: M1820FPRB

                  $265.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2014 8.8" Axle Bearing and Seal Kit

                  Mustang 2005-2014 8.8" Axle Bearing and Seal Kit

                  SKU: M1225B1

                  $62.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
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