Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Black

                  Super Duty 2023-2026 Gatorback Rear Splash Guards Ford Oval Black

                  SKU: VPC3Z16A550J

                  $359.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2026 Crew Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146E

                  $289.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Impact Heavy Duty Bed Mat with Tailgate Cover by Husky Liners®

                  Super Duty 2017-2025 Impact Heavy Duty Bed Mat with Tailgate Cover by Husky Liners®

                  SKU: VHC3Z99112A15A

                  $279.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  Super Duty 2017-2022 Gatorback Splash Guards Rear Pair w/ Stainless Steel Ford Logo

                  SKU: VHC3Z16A550M

                  $369.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Roof Mounted Ski/Snowboard Rack

                  Yakima Roof Mounted Ski/Snowboard Rack

                  SKU: VKB3Z7855100E

                  $429.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Gatorback Rear Splash Guards Platinum Stainless

                  Super Duty 2023-2026 Gatorback Rear Splash Guards Platinum Stainless

                  SKU: VPC3Z16A550M

                  $359.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Gatorback Front Splash Guards Super Duty Stainless

                  Super Duty 2023-2026 Gatorback Front Splash Guards Super Duty Stainless

                  SKU: VPC3Z16A550D

                  $359.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  Super Duty 2023-2026 Tailgate Light Bar Assembly, Low/Mid Halogen, For Halogen Taillights

                  SKU: VPC3Z13B678A

                  $439.00

                  Shipping: Ships by Sep 3
                  Pickup: Free at Dealer
                  Add to Cart
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