Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER HOOD VENT & TRIM - MATTE

                  SKU: M16628FM

                  $2,235.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  SKU: M3600F15ROR

                  $640.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
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                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - MATTE

                  2021-2025 F-150 RAPTOR CARBON FIBER FENDER VENT SET - MATTE

                  SKU: M16026FM

                  $1,330.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  Mustang 1979-2021 Friction Modifier for Clutch Type Limited Slip Differentials

                  SKU: M19546A12

                  $155.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
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                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Chrome Tips

                  F-150 2015-2020 2.7L, 3.5L & 5.0L Rear Exit Cat-Back Touring Exhaust System with Chrome Tips

                  SKU: M5200F1550DTCA

                  $1,670.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  2021-2025 F-150 EXTREME EXHAUST - BLACK - REAR EXIT

                  SKU: M5200FEBR

                  $2,180.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
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                  F-150 2011-2014 6.2L Side Exit Cat-Back Touring Exhaust System 145" WB

                  F-150 2011-2014 6.2L Side Exit Cat-Back Touring Exhaust System 145" WB

                  SKU: M5200F15R145C

                  $1,740.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2021-2025 F-150 SPORT EXHAUST - BLACK - REAR EXIT

                  2021-2025 F-150 SPORT EXHAUST - BLACK - REAR EXIT

                  SKU: M5200FSBR

                  $2,180.00

                  Shipping: Ships by Aug 27
                  Pickup: Free at Dealer
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                  F-150 2021-2025 Leer Group CabHigh Sport Bed Cap - NON-RETURNABLE
                  coloragate black
                  coloratlas blue
                  coloriconic silver
                  colorlucid red
                  colorstar white
                  colorantimatter blue
                  colorcarbonized gray
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                  F-150 2021-2025 Leer Group CabHigh Sport Bed Cap - NON-RETURNABLE

                  SKU: VML3Z99501A42BC

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
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