Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2022 Tremor Half Shafts Pair

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                  SKU: M3429F150

                  $515.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Black Chrome Exhaust Tip

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                  $175.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  2015-20 F-150 EXHAUST TIP - BLACK CHROME

                  2015-20 F-150 EXHAUST TIP - BLACK CHROME

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                  $175.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  2021-2025 F-150 COMPLETE LOWERING KIT

                  2021-2025 F-150 COMPLETE LOWERING KIT

                  SKU: M3000H4B

                  $620.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  WARN Epic D-Ring Shackle

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                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  SKU: M15200KBRL

                  $1,025.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  55# FUEL INJECTOR FOR 5.0L VARIABLE DISPLACEMENT ENGINE SET OF (8)

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                  $505.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

                  Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

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