Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2025 Tailgate Lettering - Polished Stainless Steel for Pro Access Tailgate

                  F-150 2025 Tailgate Lettering - Polished Stainless Steel for Pro Access Tailgate

                  SKU: VML3Z9942528CA

                  $79.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

                  F-150 2022-2025 Molded Carbon Black Splash Guards, Front Pair For F-150 Lightning

                  SKU: NL3Z16A550AA

                  $60.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  Putco Chrome 2pc Side Window Trim for Regular Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049K

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Smoke Side Window Air Deflectors

                  Crew Cab Smoke Side Window Air Deflectors

                  SKU: VFL3Z18246J

                  $79.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Spare Tire Lock

                  Spare Tire Lock

                  SKU: RAMZ1A380A

                  $65.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Low Gloss Black Lettering Tailgate Badge

                  F-150 2018-2020 Low Gloss Black Lettering Tailgate Badge

                  SKU: LL3Z9941018A

                  $70.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  SKU: ML3Z1613562AA

                  $60.00

                  Shipping: Ships by May 27
                  Pickup: Free at Dealer
                  Add to Cart
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