Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (9)

                  Number of Gray commodities (5)

                  Number of Blue commodities (3)

                  Number of Genuine Ford Accessory commodities (16)

                  Number of Ford Performance commodities (14)

                  Number of Tuf Skinz commodities (9)

                  Number of NOCO commodities (4)

                  Number of Husky Liners commodities (3)

                  commodities in range $0 - $50 (50)

                  commodities in range $51 - $100 (33)

                  commodities in range $101 - $200 (36)

                  commodities in range $201 - $500 (75)

                  commodities in range $501 - Above (26)

                  69 results

                  price Range:

                  $51 - $100

                  price Range:

                  $101 - $200
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                  Bronco Sport 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Bronco Sport 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VM1PZ18246A

                  $89.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD TOTAL CARE CLEANING KIT

                  FORD TOTAL CARE CLEANING KIT

                  SKU: MFPPCLEAN3

                  $125.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  SKU: KB3Z14A626B

                  $125.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad

                  Keyless Entry Keypad

                  SKU: SK4Z14A626A

                  $155.00

                  + $56.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Pet Rear Seat Cover

                  4Knines Pet Rear Seat Cover

                  SKU: VNZ6Z1863812A

                  $159.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 TufSkinz Matte Black Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Matte Black Liftgate Lettering

                  SKU: VN1PZ9942528BE

                  $59.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Cargo Area Liner for Compact Spare Tire

                  Bronco Sport 2021-2025 Cargo Area Liner for Compact Spare Tire

                  SKU: MP1Z7811600AA

                  $170.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VMJ6Z7813046A

                  $189.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
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                  10 - 18 of 69 results