Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Tailgate Letters - Pink

                  F-150 2021-2025 Tailgate Letters - Pink

                  SKU: VP1PZ9942528C

                  $59.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 Bronco Sport, Interior Vent Kit, TufSkinz Interior Accent Overlays

                  2021-2025 Bronco Sport, Interior Vent Kit, TufSkinz Interior Accent Overlays

                  SKU: VM1PZ19C802AA

                  $199.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

                  SKU: VM1PZ9906202B

                  $429.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Illuminated Door Sill Plates

                  Illuminated Door Sill Plates

                  SKU: VN2DZ99132A08A

                  $260.40

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Off-Road Assistance Kit

                  Off-Road Assistance Kit

                  SKU: VM1PZ19F515B

                  $199.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Cactus Gray Liftgate Lettering

                  SKU: VN1PZ9942528BF

                  $59.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

                  Bronco Sport 2021-2025 Neoprene Front Seat Covers w/ MOLLE Straps in Black

                  SKU: VM1PZ15600D20C

                  $329.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  Bronco Sport 2021-2025 TufSkinz Carbon Fiber Domed Liftgate Lettering

                  SKU: VN1PZ9942528BB

                  $59.00

                  Shipping: Ships by May 10
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