Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  Covercraft RealTree Rear Seat Covers 60/40 in Brown Camo

                  SKU: VML3Z2663812A

                  $429.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  F-150 2015-2025 Impact Bed Mat for 8.0 Bed

                  SKU: VHL3Z99112A15C

                  $279.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

                  Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

                  SKU: VLR3Z63279D36AD

                  $269.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  Mustang 2013-2014 Boss/Cal Special Rear Lower Fascia

                  SKU: DR3Z17F828BA

                  $190.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  SKU: VRR3Z19A412E

                  $589.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  SKU: VKC3Z99113C37A

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  F-150 2009-2014 TruXedo Soft Roll Up Tonneau Cover for 6.5' Styleside Bed

                  SKU: V9L3Z99501A42EA

                  $419.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  Thule Hitch Mounted Bicycle Carrier for 4 Bikes

                  SKU: VM1PZ7855100BA

                  $459.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Edge 2015-2018 Lund Aeroskin Smoke Hood Deflector

                  Edge 2015-2018 Lund Aeroskin Smoke Hood Deflector

                  SKU: VFT4Z16C900A

                  $69.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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