Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2,092 results
                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger SuperCab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2113300AA

                  $205.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  Mustang 2015-2024 Envelope Style Cargo Net

                  Mustang 2015-2024 Envelope Style Cargo Net

                  SKU: FR3Z63550A66A

                  $70.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Trays

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                  SKU: LB3Z2613300AA

                  $205.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  Ranger 2024-2025 Pivot Side Storage Box, LH Driver Side by RealTruck Advantage®

                  SKU: VRB3Z17N004A

                  $239.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  Escape 2013-2019 4pc Charcoal Black Carpet Floor Mat Set

                  SKU: FJ5Z7813300AB

                  $140.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  Bronco 2025 Bronco 66, Opaque White Ink Spare 33 inch Tire Cover

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                  SKU: R2DZ9945026C

                  $120.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  Bronco 2Dr 2021-2025 Full Vehicle Cover for Soft Cockpit

                  SKU: VM2DZ19A412B

                  $329.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  F-150 2010-2014 Blacked Out Tail Lamp Assembly

                  SKU: AL3Z13404AE

                  $190.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Yakima Hitch Extension

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                  $89.00

                  Shipping: Ships by Sep 1
                  Pickup: Free at Dealer
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