Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior

                  Interior

                  Products for:

                  Comfort and Convenience

                  Door Sill Plates

                  Safety/Emergency Kits

                  Interior Trim

                  Seat Covers

                  Ash or Coin Cup

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                  Number of Black commodities (3)

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                  commodities in range $0 - $50 (26)

                  commodities in range $51 - $100 (47)

                  commodities in range $101 - $200 (126)

                  commodities in range $201 - $500 (170)

                  commodities in range $501 - Above (9)

                  35 resultsfor "Interior"

                  price Range:

                  $0 - $50

                  price Range:

                  $501 - Above
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                  Ford Soft-Sided Adjustable Cooler Bag

                  Ford Soft-Sided Adjustable Cooler Bag

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Under Seat Cargo Organizer

                  Under Seat Cargo Organizer

                  SKU: FL3Z78115A00AA

                  $40.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  SKU: VNZ6Z99132A08C

                  $49.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10C744AS

                  $29.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  Bronco 4Dr 2021-2025 Floor Mount Cargo Net

                  SKU: VM2DZ5446046B

                  $19.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport First Aid Safety Kit

                  Bronco and Bronco Sport First Aid Safety Kit

                  SKU: VM1PZ19F515H

                  $49.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  SKU: VMJ8Z10C744A

                  $49.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  1234
                  1 - 9 of 35 results