Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior

                  Interior

                  Products for:

                  Safety/Emergency Kits

                  Floor Mats

                  Comfort and Convenience

                  Door Sill Plates

                  Products for:

                  Number of Genuine Ford Accessory commodities (2)

                  Number of NOCO commodities (2)

                  Number of Console Vault commodities (1)

                  commodities in range $0 - $50 (8)

                  commodities in range $51 - $100 (6)

                  commodities in range $101 - $200 (9)

                  commodities in range $201 - $500 (7)

                  commodities in range $501 - Above (1)

                  Number of Accessories commodities (7)

                  7 resultsfor "Interior"

                  price Range:

                  $201 - $500
                  Clear all
                  Escape 2020-2026 4pc Floor Liners

                  Escape 2020-2026 4pc Floor Liners

                  SKU: LJ6Z7813300AB

                  $205.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-70 Battery Jump Start Pack

                  NOCO GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10A765BS

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-150 Battery Jump Start Pack

                  NOCO GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10A765CS

                  $389.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 4pc Floor Liner Tray

                  Escape 2020-2026 4pc Floor Liner Tray

                  SKU: LJ6Z7813300BB

                  $205.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 Illuminated Door Sill Plates

                  Escape 2020-2026 Illuminated Door Sill Plates

                  SKU: VRL8Z99132A08A

                  $213.73

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2026 Console Vault Vehicle Safe

                  Escape 2020-2026 Console Vault Vehicle Safe

                  SKU: VLJ6Z9906202A

                  $329.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 7 of 7 results