Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  SKU: HS7Z5413300DA

                  $205.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Carpet Flooring, for CrewCab w/o Underseat Storage Box

                  Super Duty 2023-2025 Black 3-Piece Tray Style Floor Liner for Carpet Flooring, for CrewCab w/o Underseat Storage Box

                  SKU: PC3Z2613300AA

                  $205.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  Bronco 4Dr 2021-2025 Bucking Bronco Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00L

                  $419.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

                  F-150 2015-2025 Undercover Left Hand Side Pivot Storage Box

                  SKU: VFL3Z17N004D

                  $239.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  Bronco Sport 2021-2024 Black Molded Splash Guards Front Pair

                  SKU: M1PZ16A550AA

                  $60.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

                  F-150 2015-2020 Molded Carbon Black Splash Guards Front Pair

                  SKU: FL3Z16A550CA

                  $60.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Transit 2015-2025 Trailer Hitch 2" Receiver

                  Transit 2015-2025 Trailer Hitch 2" Receiver

                  SKU: EK4Z19D520A

                  $390.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  Ranger 2019-2023 Aeroskin II® Hood Protector, Black Textured by Husky Liners®

                  SKU: VKB3Z16C900D

                  $99.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
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                  Explorer 2020-2025 Envelope Style Cargo Net

                  Explorer 2020-2025 Envelope Style Cargo Net

                  SKU: LB5Z7855066AA

                  $70.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
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