Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  1. Accessories

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                  Number of Black commodities (5)

                  Number of Gray commodities (1)

                  Number of Genuine Ford Accessory commodities (12)

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                  commodities in range $0 - $50 (26)

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                  commodities in range $101 - $200 (43)

                  commodities in range $201 - $500 (79)

                  commodities in range $501 - Above (56)

                  Number of Accessories commodities (24)

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                  26 results

                  price Range:

                  $0 - $50
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                  Ford Soft-Sided Adjustable Cooler Bag

                  Ford Soft-Sided Adjustable Cooler Bag

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Under Seat Cargo Organizer

                  Under Seat Cargo Organizer

                  SKU: FL3Z78115A00AA

                  $40.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  SKU: VFL3Z99000A64D

                  $49.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Tailgate Dust Seal - Mega by RealTruck Advantage®

                  Tailgate Dust Seal - Mega by RealTruck Advantage®

                  SKU: VFL3Z99404A06A

                  $29.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  McGard Tailgate Lock

                  McGard Tailgate Lock

                  SKU: VFL3Z18168B

                  $29.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Drop x 3/4" Rise x 1" Hole

                  Trailer Hitch Ball Mount 2" Drop x 3/4" Rise x 1" Hole

                  SKU: BL3Z19A282B

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 26 results