Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  71 results
                  Ford Soft-Sided Adjustable Cooler Bag

                  Ford Soft-Sided Adjustable Cooler Bag

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Roadside Assistance Kit

                  Ford Roadside Assistance Kit

                  SKU: VFL3Z19F515AC

                  $59.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Rear Cargo Area Liner

                  Explorer 2020-2025 Rear Cargo Area Liner

                  SKU: LB5Z7811600BB

                  $170.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 UVS100 Custom Sunscreen

                  Explorer 2020-2025 UVS100 Custom Sunscreen

                  SKU: VLB5Z78519A02A

                  $109.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Behind 3rd Row Cargo Area Liner

                  Explorer 2020-2025 Behind 3rd Row Cargo Area Liner

                  SKU: LB5Z7811600AB

                  $170.00

                  Shipping: Ships by Sep 6
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 71 results