Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2017-2022 DRW Gatorback Splash Guards Rear Pair

                  Super Duty 2017-2022 DRW Gatorback Splash Guards Rear Pair

                  SKU: VHC3Z16A550C

                  $659.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Air Design® Fender Flares

                  Bronco 2Dr 2021-2025 Air Design® Fender Flares

                  SKU: VM2DZ16268D

                  $789.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2024 Yakima Roof Rack & Cross Bar System

                  Ranger 2019-2024 Yakima Roof Rack & Cross Bar System

                  SKU: VKB3Z7855100F

                  $759.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Convertible 2016-2017 WeatherShield Full Car Cover

                  Mustang Convertible 2016-2017 WeatherShield Full Car Cover

                  SKU: GR3Z19A412B

                  $535.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  Maverick 2022-2025 Tufskinz Gray Lettering on Black Texture Door Sill Kit

                  SKU: VNZ6Z99132A08C

                  $49.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 2015-2020 Matte Black Body Wrap Speed Stripe Kit

                  F-150 2015-2020 Matte Black Body Wrap Speed Stripe Kit

                  SKU: VGL3Z9920000K

                  $109.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146D

                  $519.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  SKU: VML1Z78200B72AE

                  $1,229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Overland 180 Degree Driver's Side Awning

                  Overland 180 Degree Driver's Side Awning

                  SKU: VN1PZ99000C38A

                  $919.00

                  Pickup Required
                  Pickup: Free at Dealer
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