Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Yakima Small Roof Mounted Cargo Platform

                  Yakima Small Roof Mounted Cargo Platform

                  SKU: VM2DZ7855100C

                  $799.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  Super Duty 2023-2025 Titanium Truck Hardware Tailgate Lettering Inserts Platinum Trim Level Truck Hardware

                  SKU: VPC3Z9942528C

                  $129.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VLC3Z9955100D

                  $1,228.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 OE Roof Rack

                  Bronco 4Dr 2021-2025 OE Roof Rack

                  SKU: M2DZ9955100BA

                  $940.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2020-2024 Thule HD Cross Bar System With Flush Rails

                  Escape 2020-2024 Thule HD Cross Bar System With Flush Rails

                  SKU: VLV4Z7855100A

                  $769.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  Super Duty 2020-2022 Polished SS Tailgate Lettering

                  SKU: VLC3Z9942528A

                  $119.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Edge 2019-2024 Yakima Clamp On Cross Bar System

                  Edge 2019-2024 Yakima Clamp On Cross Bar System

                  SKU: VKT4Z7855100A

                  $769.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  Bronco 2021-2025 TufSkinz Cactus Gray Grille Lettering

                  SKU: VN2DZ9942528AF

                  $49.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  Bronco 2021-2025 5-Door Side - Air Design® LH/RH Door, Fender, Rocker Body Appearance Kit

                  SKU: VM2DZ7020000A

                  $589.00

                  Shipping: Ships by May 18
                  Pickup: Free at Dealer
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