Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty 2023-2025 2pc Rear Pair Wheel-Well Liners

                  Super Duty 2023-2025 2pc Rear Pair Wheel-Well Liners

                  SKU: PC3Z9927886A

                  $220.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  Ranger 2024-2025 TufSkinz Matte Black Tailgate Letters

                  SKU: VR1WZ9942528AB

                  $69.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Trailer Hitch Assembly

                  Bronco 2021-2025 Trailer Hitch Assembly

                  SKU: MB3Z19D520K

                  $450.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Black Molded Rear (DRW) Pair with Ford Oval Splash Guards without Wheel Lip Molding Only

                  Super Duty 2023-2026 Black Molded Rear (DRW) Pair with Ford Oval Splash Guards without Wheel Lip Molding Only

                  SKU: PC3Z16A550DA

                  $100.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Tailgate Letters - Pink

                  Bronco Sport 2021-2025 Tailgate Letters - Pink

                  SKU: VP1PZ9942528C

                  $59.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2026 27,500 lbs GTWR Gooseneck Trailer Hitch Kit

                  Super Duty 2020-2026 27,500 lbs GTWR Gooseneck Trailer Hitch Kit

                  SKU: LC3Z19F503A

                  $390.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 4 Door Front Door Garage Storage Bags

                  Bronco 2021-2025 4 Door Front Door Garage Storage Bags

                  SKU: VM2DZ54502H07D

                  $259.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025, Molded Splash Guard, Front, for Raptor

                  Ranger 2024-2025, Molded Splash Guard, Front, for Raptor

                  SKU: R1WZ16A550CA

                  $90.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Molded Splash Guards, Rear, for Raptor

                  Ranger 2024-2025 Molded Splash Guards, Rear, for Raptor

                  SKU: R1WZ16A550DA

                  $90.00

                  Shipping: Ships by Sep 17
                  Pickup: Free at Dealer
                  Add to Cart
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