Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  Number of Black commodities (3)

                  Number of Ford Performance commodities (4)

                  Number of Air Design commodities (3)

                  commodities in range $51 - $100 (1)

                  commodities in range $101 - $200 (3)

                  commodities in range $201 - $500 (2)

                  commodities in range $501 - Above (1)

                  7 results
                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  Mustang 2011-2020 Aluminum Automatic Transmission Pedal Kit

                  SKU: M2301BA

                  $95.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Gloss Black Parking Lamp Curtains

                  SKU: VJR3Z17E810B

                  $169.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2021 Aluminum Manual Transmission Pedal Kit

                  Mustang 2011-2021 Aluminum Manual Transmission Pedal Kit

                  SKU: M2301BM

                  $115.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  SKU: M16612AECJ

                  $1,995.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 Deck Lid Trim Panel

                  Mustang 2015-2021 Deck Lid Trim Panel

                  SKU: M16600MA

                  $240.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  Mustang 2018-2023 Air Design® Matte Black Parking Lamp Curtains

                  SKU: VJR3Z17E810A

                  $169.00

                  Shipping: Ships by Sep 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Matte Black Rear Bumper Diffuser

                  Mustang 2018-2023 Air Design® Matte Black Rear Bumper Diffuser

                  SKU: VJR3Z17F828A

                  $289.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 7 of 7 results