Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2025, Lighted Front Grille Ford Oval

                  Maverick 2025, Lighted Front Grille Ford Oval

                  SKU: VSZ6Z8213A

                  $309.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Air Design® Cactus Gray Side Scoop

                  Mustang 2021-2023 Air Design® Cactus Gray Side Scoop

                  SKU: VMR3Z63279D36AD

                  $269.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Air Design® Carbonized Gray Side Scoop

                  Mustang 2021-2023 Air Design® Carbonized Gray Side Scoop

                  SKU: VMR3Z63279D36AE

                  $269.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  SKU: VJR3Z63280B10CK

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021 Air Design® Grabber Yellow Side Scoop

                  Mustang 2021 Air Design® Grabber Yellow Side Scoop

                  SKU: VMR3Z63279D36AC

                  $269.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Race Red Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Race Red Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AA

                  $359.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  F-150 2021-2025 Air Design® Satin Black Hood Scoop

                  SKU: VML3Z16C630A

                  $429.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Absolute Black Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AC

                  $359.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  SKU: VJR3Z63280B10CE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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