Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Transit Connect 2014-2023 Molded Splash Guards Rear Pair

                  Transit Connect 2014-2023 Molded Splash Guards Rear Pair

                  SKU: DT1Z16A550B

                  $60.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Front Pair

                  F-150 2015-2020 Gatorback Black Ford Logo Splash Guards Front Pair

                  SKU: VHL3Z16A550B

                  $309.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Paint Protection Film Kit

                  Mustang Mach-E 2021-2025 Paint Protection Film Kit

                  SKU: VLK9Z2120000AB

                  $399.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Ranger 2024-2025 Molded Splash Guards, Front

                  Ranger 2024-2025 Molded Splash Guards, Front

                  SKU: R1WZ16A550AA

                  $90.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Mustang Coupe 2018-2020 Performance Pack Spoiler

                  Mustang Coupe 2018-2020 Performance Pack Spoiler

                  SKU: JR3Z6344210AB

                  $670.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Fusion 2013-2020 Rear Bumper Protector

                  Fusion 2013-2020 Rear Bumper Protector

                  SKU: DS7Z17B807AA

                  $100.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  Bronco Raptor 2022-2025 Race Red FORD Grille Letter

                  Bronco Raptor 2022-2025 Race Red FORD Grille Letter

                  SKU: VN2DZ9942528CA

                  $89.00

                  Shipping: Ships by May 21
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                  Ranger 2019-2023 Gatorback Black Splash Guards Front Pair

                  Ranger 2019-2023 Gatorback Black Splash Guards Front Pair

                  SKU: VKB3Z16A550A

                  $339.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  F-150 Lightning 2022-2025 Gatorback Rear Pair Splash Guards with Black Ford Oval on Black

                  SKU: VPL3Z16A550D

                  $299.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
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