Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

SKU: VPB3Z17N004A

$229.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2023 Smoke Hood Deflector

Ranger 2019-2023 Smoke Hood Deflector

SKU: KB3Z16C900A

$115.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

Ranger SuperCrew 2019-2023 Step Bar Filler Cover, Black

SKU: VKB3Z99279D36A

$739.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

Ranger 2019-2023 Polished Stainless Steel Lettering Tailgate Badge

SKU: VKB3Z9942528A

$49.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Thule Bike Frame Adapter

Thule Bike Frame Adapter

SKU: VDT4Z7855100E

$79.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Yakima SKS Lock System Kit

Yakima SKS Lock System Kit

SKU: VKB3Z7821984A

$69.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Thule Rack Mounted Folding Kayak Carrier

Thule Rack Mounted Folding Kayak Carrier

SKU: VM1PZ7855100D

$349.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

Yakima Medium Profile Bed Rack

SKU: VKB3Z9955100D

$1,218.00

Shipping: Ships by May 5

Pickup: Free at Dealer

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Ranger 2019-2023 Front Splash Guards

Ranger 2019-2023 Front Splash Guards

SKU: KB3Z16A550AB

$60.00

Shipping: Ships by May 5

Pickup: Free at Dealer

Add to Cart

...

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