Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Exterior

Exterior

Products for:

Covers, Deflectors, and Protectors

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commodities in range $0 - $50 (4)

commodities in range $51 - $100 (3)

commodities in range $101 - $200 (3)

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commodities in range $501 - Above (2)

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5 resultsfor "Exterior"

price Range:

$0 - $50

price Range:

$201 - $500

Locking Fuel Plug

Locking Fuel Plug

SKU: 8U5Z9C268B

$30.00

Shipping: Ships by Sep 21

Pickup: Free at Dealer

Add to Cart

Mustang 2018-2020 10pack Ford Performance Decal

Mustang 2018-2020 10pack Ford Performance Decal

SKU: M1820FP

$15.00

Shipping: Ships by Sep 21

Pickup: Free at Dealer

Add to Cart

Black Flat Splash Guards Front Pair

Black Flat Splash Guards Front Pair

SKU: F6AZ16A550AA

$35.00

Shipping: Ships by Sep 21

Pickup: Free at Dealer

Add to Cart

Ford Performance Fender Cover

Ford Performance Fender Cover

SKU: M1822A7

$30.00

Shipping: Ships by Sep 21

Pickup: Free at Dealer

Add to Cart

Focus 2012-2018 5Dr Primed Rear Roof Air Spoiler

Focus 2012-2018 5Dr Primed Rear Roof Air Spoiler

SKU: BM5Z5844210AB

$415.00

+ $140.00 Installation

Pickup Required

Pickup: Free at Dealer

Add to Cart

1 - 5 of 5 results