Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Exterior

                  Exterior

                  Products for:

                  Hitches, Towing and Recovery

                  Graphics and Stripes

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                  Products for:

                  Number of Black commodities (3)

                  Number of Genuine Ford Accessory commodities (5)

                  Number of Ford Performance commodities (4)

                  Number of Husky Liners commodities (1)

                  commodities in range $0 - $50 (7)

                  commodities in range $101 - $200 (2)

                  commodities in range $501 - Above (1)

                  10 resultsfor "Exterior"
                  Trailer Hitch Ball Mount 2" Drop x 3/4" Rise x 1" Hole

                  Trailer Hitch Ball Mount 2" Drop x 3/4" Rise x 1" Hole

                  SKU: BL3Z19A282B

                  $35.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Fender Cover

                  Ford Performance Fender Cover

                  SKU: M1822A7

                  $30.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  Trailer Hitch Ball Mount 1 7/8" Ball 1" Shank

                  SKU: BL3Z19F503C

                  $30.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  Trailer Hitch Ball Mount 2 1/4" Rise x 4" Drop x 1" Hole

                  SKU: BL3Z19A282A

                  $35.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 10pack Ford Performance Decal

                  Mustang 2018-2020 10pack Ford Performance Decal

                  SKU: M1820FP

                  $15.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  E-Series Van 2007-2015 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  E-Series Van 2007-2015 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VGC2Z18246A

                  $39.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  Trailer Hitch Ball Mount 2" Ball 1" Shank

                  SKU: BL3Z19F503B

                  $35.00

                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  12
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