Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Exterior

Exterior

Products for:

Racks and Carriers

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Hitches, Towing and Recovery

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Black

Number of Black commodities (1)

Genuine Ford Accessory

Number of Genuine Ford Accessory commodities (4)

Thule

Number of Thule commodities (1)

$0 - $50

commodities in range $0 - $50 (3)

$101 - $200

commodities in range $101 - $200 (2)

5 resultsfor "Exterior"

Black Flat Splash Guards Front Pair

Black Flat Splash Guards Front Pair

SKU: F6AZ16A550AA

$35.00

Shipping: Ships by Jun 17

Pickup: Free at Dealer

Add to Cart

Locking Fuel Plug

Locking Fuel Plug

SKU: 8U5Z9C268B

$30.00

Shipping: Ships by Jun 17

Pickup: Free at Dealer

Add to Cart

Thule Stand-Up Paddleboard Carrier for Roof Racks

Thule Stand-Up Paddleboard Carrier for Roof Racks

SKU: VFT4Z7855100B

$199.00

Shipping: Ships by Jun 17

Pickup: Free at Dealer

Add to Cart

Trailer Hitch Ball Mount 1 1/4" Class II

Trailer Hitch Ball Mount 1 1/4" Class II

SKU: BL8Z19A282A

$30.00

Shipping: Ships by Jun 17

Pickup: Free at Dealer

Add to Cart

Escape 2009-2012 Black Cross Bars 2pc Set

Escape 2009-2012 Black Cross Bars 2pc Set

SKU: 9L8Z7855100AA

$150.00

Shipping: Ships by Jun 17

Pickup: Free at Dealer

Add to Cart

1 - 5 of 5 results