Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Escape 2020-2022 Aeroskin Smoke Hood Deflector

                  Escape 2020-2022 Aeroskin Smoke Hood Deflector

                  SKU: VLJ6Z16C900A

                  $89.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

                  Mustang 2021-2023 Blue & White Full Vehicle Cover for Low Wing Models

                  SKU: VMR3Z19A412A

                  $299.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Aeroskin Smoke Hood Deflector

                  Mustang Mach-E 2021-2025 Aeroskin Smoke Hood Deflector

                  SKU: VLJ8Z16C900A

                  $89.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  Mustang Mach-E 2021-2025 Side Window Air Deflectors

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Crew Cab Side Window Air Deflectors

                  Crew Cab Side Window Air Deflectors

                  SKU: VGL3Z18246G

                  $89.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  Bronco 4Dr 2021-2025 Hardtop Roof Panels Mid-Panel

                  SKU: VM2DZ54502H07B

                  $189.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Low Profile 4pc Smoke Side Window Air Deflectors

                  Bronco Sport 2021-2025 Low Profile 4pc Smoke Side Window Air Deflectors

                  SKU: VM1PZ18246A

                  $89.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Aeroskin Smoke Hood Protector

                  EcoSport 2018-2022 Aeroskin Smoke Hood Protector

                  SKU: VJN1Z16C900A

                  $79.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Crew Cab 2009-2014 Side Window Air Deflectors

                  F-150 Crew Cab 2009-2014 Side Window Air Deflectors

                  SKU: VGL3Z18246E

                  $99.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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