Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Remote Control for EVOLVE Rear Seat Entertainment System

                  Remote Control for EVOLVE Rear Seat Entertainment System

                  SKU: VNL7Z18C908A

                  $29.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System RFR Antenna Vehicle Security Kit

                  Remote Start System RFR Antenna Vehicle Security Kit

                  SKU: DA8Z15603A

                  $40.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start Hood Switch Kit

                  Remote Start Hood Switch Kit

                  SKU: BT4Z19G366A

                  $30.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Extra Key Fob

                  Remote Start System Bi-Directional Extra Key Fob

                  SKU: DL3Z15K601A

                  $105.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  Keyless Entry Keypad for Vehicles with Factory Remote Start

                  SKU: KB3Z14A626B

                  $125.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 Blacked Out Tail Lamp Assembly

                  F-150 2010-2014 Blacked Out Tail Lamp Assembly

                  SKU: AL3Z13404AE

                  $190.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 ECCO Back Up Reverse Alarm

                  Transit 2015-2025 ECCO Back Up Reverse Alarm

                  SKU: VEK4Z14N137A

                  $159.00

                  Shipping: Ships by May 4
                  Pickup: Free at Dealer
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                  LED Anti-Theft Flasher Vehicle Security System

                  LED Anti-Theft Flasher Vehicle Security System

                  SKU: DM5Z19D596A

                  $15.00+ $70.00 Installation

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