Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  25 resultsfor "Bed/Cargo Area"
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                  $310.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Expedition 2020-2024 Cargo Area Protector for Non EL

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                  SKU: LL1Z6111600AA

                  $170.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Expedition EL 2020-2024 Cargo Area Liner

                  Expedition EL 2020-2024 Cargo Area Liner

                  SKU: LL1Z6111600BA

                  $170.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Envelope Style Cargo Net

                  Envelope Style Cargo Net

                  SKU: JL1Z7855066A

                  $70.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Expedition 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  Expedition 2025 Cargo Area Protector with 2nd Row Captain's Chairs

                  SKU: SL1Z99112A15CA

                  $590.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

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                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  $319.00

                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Expedition MAX 2025 Folding Cargo Area Protector

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                  SKU: SL1Z99112A15BA

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                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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                  Expedition 2025 Folding Cargo Area Protector with 2nd Row Bench Seat

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                  Shipping: Ships by May 26
                  Pickup: Free at Dealer
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