Who leaves ratings and reviews?
Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.
How are ratings and reviews collected?
Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.
Can dealerships edit or remove reviews?
No. Ford personnel and/or dealership personnel cannot modify or remove reviews.
Are reviews modified or monitored before being published?
MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:
‣No Profanity or inappropriate defamatory remarks
‣Fraud
‣No Personal Identifying information (e.g., customer phone number or email)
‣No Competitor references (e.g., another brand or dealership)
‣Dangerous behavior (e.g. threatening to harm employees or others)
‣Lack of adequate text (e.g., symbols, emoji’s and random letters)
Reviews on the product and not the customer’s Sales or Service experience
Modified steering wheels and columns assist those with limited mobility, strength and dexterity.
Adaptations include:
...moreAutomatic and semi-automatic wheelchair lifts are available for certain Ford models.
A fully automatic lift folds, unfolds, lowers and raises the platform with the flip of a switch. Semi-automatic lifts require additional assistance to operate. The platform must be folded and unfolded manually and a hand-held pendant switch lowers and raises the platform.
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Platform lift: This model gets stored in the side, rear, or under the floor of a van. It requires two doors or a sliding door on the side of a van. The lift accommodates large mobility devices and the user can remain in the chair while being lifted into the vehicle.
Hoist lift: Ford vans can be equipped with a Pickup Van Lift. This features a swing-arm hoist that lifts a scooter, rigid wheelchair or power wheelchair and stores it in the bed of the van via an electric motor and pendant operation.
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NOTE: Lifts not available on cars.
Ford Transit® and Transit Connect® vans offer three restraint systems to secure a wheelchair in place with or without a person in it. These options include:
...more
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