Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2025 2pc Black Carpeted Front Floor Mat Set 2-Piece Set with Black Pony Logo

                  Mustang 2015-2025 2pc Black Carpeted Front Floor Mat Set 2-Piece Set with Black Pony Logo

                  SKU: JR3Z6313300BB

                  $115.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molded Splash Guards Front Pair

                  Bronco 2021-2025 Molded Splash Guards Front Pair

                  SKU: M2DZ16A550AA

                  $60.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Spare Tire Kit for V6, I4 and GT Coupe

                  Mustang 2015-2023 Spare Tire Kit for V6, I4 and GT Coupe

                  SKU: FR3Z1K007C

                  $350.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  Bronco 2021-2025 Bronco Logo 32-inch Spare Tire Cover

                  SKU: M2DZ9945026A

                  $105.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Tailgate Bed Liner

                  F-150 2021-2025 Tailgate Bed Liner

                  SKU: ML3Z9900038C

                  $80.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  Super Duty 2023-2025 3pc Tray Style Floor Liner for Carpet Flooring

                  SKU: PC3Z2613300BA

                  $195.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Black Bed Mat

                  Maverick 2022-2025 Black Bed Mat

                  SKU: NZ6Z99112A15B

                  $170.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  Transit 2019-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: JK4Z1613086AA

                  $140.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
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                  Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

                  Super Duty 2017-2022 Tailgate Viscous Dampening Cartridge

                  SKU: HC3Z99406A10A

                  $95.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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