Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Dog

                  Dog

                  Products for:

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                  Number of Black commodities (1)

                  Number of Gray commodities (1)

                  Number of 4Knines commodities (2)

                  Number of Covercraft commodities (1)

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                  commodities in range $51 - $100 (1)

                  commodities in range $101 - $200 (5)

                  commodities in range $201 - $500 (2)

                  8 resultsfor "Dog"
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VNL1Z7813046A

                  $209.00

                  Shipping: Ships by Aug 2
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VNL2Z7813046A

                  $199.00

                  Shipping: Ships by Aug 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by Aug 2
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Charcoal Pet Rear Seat Covers

                  4Knines Charcoal Pet Rear Seat Covers

                  SKU: VNZ6Z1863812A

                  $159.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  Mustang 2024-2025 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  SKU: VRR3Z1863812A

                  $159.00

                  Shipping: Ships by Aug 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Pet Kennel

                  Pet Kennel

                  SKU: VM1PZ19H376A

                  $179.00

                  Shipping: Ships by Aug 2
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VMJ6Z7813046A

                  $189.00

                  Shipping: Ships by Aug 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Seat Covers, Rear Pet Floor Hammock

                  Seat Covers, Rear Pet Floor Hammock

                  SKU: VML3Z16123A00A

                  $259.00

                  Shipping: Ships by Aug 2
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 8 of 8 results