Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2007-2011 Anti-Roll Bar/Sway Bar Replacement End Link

                  Mustang 2007-2011 Anti-Roll Bar/Sway Bar Replacement End Link

                  SKU: M5490LINKB

                  $155.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1990-2001 302/351 Head Gasket Set

                  Mustang 1990-2001 302/351 Head Gasket Set

                  SKU: M6051CP331

                  $195.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2017 5.0L Coyote Motor Mount Kit

                  Mustang 2011-2017 5.0L Coyote Motor Mount Kit

                  SKU: M6038M50

                  $180.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F150 2021 PERFORMANCE 5.0L VDE COYOTE COLD SPARK PLUG SET

                  F150 2021 PERFORMANCE 5.0L VDE COYOTE COLD SPARK PLUG SET

                  SKU: M1240550VDE

                  $145.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2023 Black Oval Kit without Camera

                  F-150 2018-2023 Black Oval Kit without Camera

                  SKU: M1447F15B

                  $140.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Black Chrome Exhaust Tip

                  Ranger 2019-2023 Black Chrome Exhaust Tip

                  SKU: M5260BCT2

                  $175.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  F-150 2015-2020 2.7, 3.5 and 5.0L 157" Wheelbase Exhaust Mid-Pipe

                  SKU: M5248F15157A

                  $115.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  Mustang 2005-2011 Anti-Roll/Sway Bar Complete Hardware Kit

                  SKU: M5490HWA

                  $195.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $125.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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