Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  Ford Performance Parts by WARN® Off-Road Heavy Duty Recovery Kit

                  SKU: M1820FPORRHD

                  $350.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Blue Satin Valve Covers with Ford Racing Logo

                  Blue Satin Valve Covers with Ford Racing Logo

                  SKU: M6582LE302BL

                  $235.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

                  BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

                  SKU: M4209470BF

                  $370.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2024 Rear Lowering Kit

                  F-150 2021-2024 Rear Lowering Kit

                  SKU: M3000HB

                  $220.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  PAC 1219X Beehive Valve Spring set of 16

                  PAC 1219X Beehive Valve Spring set of 16

                  SKU: M65131219X

                  $315.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.38 RATIO

                  SKU: M4209538BF

                  $370.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  BRONCO 17"X8.5" WELD WHEEL - BLACK

                  SKU: M1007W1785BL

                  $410.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300B

                  $340.00

                  Shipping: Ships by Jun 18
                  Pickup: Free at Dealer
                  Add to Cart
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