Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

                  Mustang 2015-2017 Coyote/GT350 Primary Timing Chain Set

                  SKU: M6004GT350PC

                  $94.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 V6 and V8 Topside Clutch Adjuster

                  Mustang 1979-2004 V6 and V8 Topside Clutch Adjuster

                  SKU: M7554A

                  $88.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Jounce Bumper & Hardware Kit

                  Mustang 2015-2024 Jounce Bumper & Hardware Kit

                  SKU: M5570B

                  $57.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Ford Performance Bronco White/Red Windscreen Banner

                  Bronco 2021-2023 Ford Performance Bronco White/Red Windscreen Banner

                  SKU: M1820BRR

                  $60.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 4x4 FRT Axle Knuckle Seal Shield

                  Super Duty 4x4 FRT Axle Knuckle Seal Shield

                  SKU: MB10677AA

                  $78.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  F-250 Super Duty 2020 7.3L Gas Main Bearing Cap Bolt Kit

                  F-250 Super Duty 2020 7.3L Gas Main Bearing Cap Bolt Kit

                  SKU: M6345SD73

                  $77.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  Mustang 2010-2014 V6 High-Flow K&N Ford Performance Air Filter

                  SKU: M9601MGT

                  $88.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  2024-2025 5.0L COYOTE EXHAUST GASKET KIT

                  SKU: M9448M50D

                  $83.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  Mustang 2011-2014 5.0L 4V TI-VCT Oil Line Adaptor

                  SKU: M6881M50

                  $75.00

                  Shipping: Ships by Jul 10
                  Pickup: Free at Dealer
                  Add to Cart
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