Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 1964-1995 302 Deep Rear Sump Oil Pan

                  Mustang 1964-1995 302 Deep Rear Sump Oil Pan

                  SKU: M6675DRS302

                  $930.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-1993 347" Boss Short Block

                  Mustang 1964-1993 347" Boss Short Block

                  SKU: M6009347

                  $6,500.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  7.3L MEGAZILLA™ HI-PERFORMANCE CAMSHAFT

                  7.3L MEGAZILLA™ HI-PERFORMANCE CAMSHAFT

                  SKU: M6250SD73A

                  $1,815.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Windsor SB Based Boss Short Block

                  Ford Performance Windsor SB Based Boss Short Block

                  SKU: M6009460

                  $6,900.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  PLUG AND DOWEL KIT FOR ALL BOSS BLOCKS

                  SKU: M6026BOSS

                  $240.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  MUSTANG GT3 FUEL INJECTORS SET OF (8)

                  MUSTANG GT3 FUEL INJECTORS SET OF (8)

                  SKU: M9593GT3

                  $550.00

                  Shipping: Ships by May 22
                  Pickup: Free at Dealer
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                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  Mustang 2015-2021 2.3L EcoBoost High Performance Turbocharger

                  SKU: M934823T

                  $1,365.00

                  Shipping: Ships by May 22
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                  Mustang 2011-2014 V6 Touring Mufflers

                  Mustang 2011-2014 V6 Touring Mufflers

                  SKU: M5230MV6CA

                  $955.00

                  Shipping: Ships by May 22
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                  507 HP Boss Crate Engine-Z2 Heads Rear Sump Pan

                  507 HP Boss Crate Engine-Z2 Heads Rear Sump Pan

                  SKU: M6007Z2363RT

                  $12,500.00

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