Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Blue Satin Valve Covers with Ford Racing Logo

                  Blue Satin Valve Covers with Ford Racing Logo

                  SKU: M6582LE302BL

                  $215.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 2018-2022 Supercharger Coil Cover Kit

                  Mustang 2018-2022 Supercharger Coil Cover Kit

                  SKU: M9608M50SC

                  $225.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER - BLACK/RED

                  FORD SLANT EDGE BREATHER - BLACK/RED

                  SKU: 302440

                  $45.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER CHROME

                  FORD RACING 289-351 SLANT EDGE VALVE COVER CHROME

                  SKU: 302139

                  $475.00

                  Shipping: Ships by May 5
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                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  FORD RACING 289-351 SLANT EDGE VALVE COVER GRAY

                  SKU: 302137

                  $345.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  VALVE COVER HOLD DOWN WING NUTS:CHROME

                  VALVE COVER HOLD DOWN WING NUTS:CHROME

                  SKU: 302325

                  $35.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  FORD SLANT EDGE BREATHER POLISHED

                  FORD SLANT EDGE BREATHER POLISHED

                  SKU: 302438

                  $45.00

                  Shipping: Ships by May 5
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                  Mustang 1969-1973 Polished Aluminum Valve Cover

                  Mustang 1969-1973 Polished Aluminum Valve Cover

                  SKU: M6582Z351

                  $425.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  VALVE COVER HOLD DOWN MINI-NUTS:BLACK CRINKLE FINISH

                  SKU: 302316

                  $20.00

                  Shipping: Ships by May 5
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