Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2017 Coyote Engine Cover Kit

                  Mustang 2015-2017 Coyote Engine Cover Kit

                  SKU: M9680M50A

                  $200.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1968-1997 Crankshaft Damper

                  Mustang 1968-1997 Crankshaft Damper

                  SKU: M6316A460

                  $400.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  High Performance Hydraulic Roller Cam Lifters

                  High Performance Hydraulic Roller Cam Lifters

                  SKU: M6500R302H

                  $450.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  Mustang 2015-2023 2.3L EcoBoost High Performance Cams

                  SKU: M625023EBH

                  $215.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Case of 12 Ford Racing High Performance Oil Filters

                  Case of 12 Ford Racing High Performance Oil Filters

                  SKU: M6731FL1A

                  $210.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  F-150 Raptor 2017-2019 3.5L EcoBoost 133" Wheelbase Exhaust System Mid-Pipe

                  SKU: M5248F15R133

                  $230.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  FORD RACING LOGO STAMPED STEEL VALVE COVERS BLACK CRINKLE FINISH

                  SKU: 302072

                  $125.00

                  Shipping: Ships by May 5
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                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  Mustang 1964-1995 HI-Performance Engine Gasket Set

                  SKU: M6003A50

                  $160.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
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                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  Ford Cobra 2020-2021 7.3L Gas Engine Valve Cover Kit

                  SKU: M6582SD73

                  $150.00

                  Shipping: Ships by May 5
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