Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Choose exact fit for:

                  1. Performance Parts/
                  2. Chassis

                  Chassis

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                  Wheels

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                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  M12 x 1.5 Black Lug Nut Wheel Kit of 5

                  SKU: M1012BSB

                  $42.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor Functional Bead Lock Ring Kit

                  F-150 Raptor Functional Bead Lock Ring Kit

                  SKU: M1021KBL2

                  $920.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2014 1/2"-20 MUSTANG OPEN LUG NUT KIT

                  2005-2014 1/2"-20 MUSTANG OPEN LUG NUT KIT

                  SKU: M1012H

                  $14.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Bullitt™ Brake Kit

                  Mustang 2015-2023 Bullitt™ Brake Kit

                  SKU: M2300BUL

                  $3,030.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra R 1994-2004 Front Brake Upgrade Kit

                  Mustang Cobra R 1994-2004 Front Brake Upgrade Kit

                  SKU: M2300X

                  $1,785.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Performance GT350R Brake Kit

                  Mustang 2015-2023 Performance GT350R Brake Kit

                  SKU: M2300Y

                  $5,880.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  MUSTANG GT350R STEERING WHEEL

                  MUSTANG GT350R STEERING WHEEL

                  SKU: M3600M350RA

                  $715.00

                  Shipping: Ships by Jun 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  F-150 Raptor 2015-2018 Performance Orange Sightline Steering Wheel Kit

                  SKU: M3600F15ROR

                  $640.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  2005-2022 SUPER DUTY 20" WHEEL KIT -BLACK W/ MACHINED FACE

                  SKU: M1007KS2008GBM

                  $1,440.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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