Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Performance Parts/
                  2. Chassis

                  Chassis

                  Products for:

                  Brake Kits / Components

                  Springs

                  Products for:

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                  Ford Performance

                  Number of Ford Performance commodities (6)

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                  $51 - $100

                  commodities in range $51 - $100 (1)

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                  $201 - $500

                  commodities in range $201 - $500 (3)

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                  $501 - Above

                  commodities in range $501 - Above (2)

                  6 resultsfor "Chassis"
                  Aluminum Brake Proportioning Valve

                  Aluminum Brake Proportioning Valve

                  SKU: M2328C

                  $67.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300B

                  $340.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300C

                  $375.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1979-2004 Front/Rear Spring Kits

                  Mustang 1979-2004 Front/Rear Spring Kits

                  SKU: M5300G

                  $360.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT 1994-2004 Rear Brake Bracket Upgrade Kit

                  Mustang GT 1994-2004 Rear Brake Bracket Upgrade Kit

                  SKU: M2300M

                  $505.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra R 1994-2004 Front Brake Upgrade Kit

                  Mustang Cobra R 1994-2004 Front Brake Upgrade Kit

                  SKU: M2300X

                  $1,785.00

                  Shipping: Ships by Jun 15
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 6 of 6 results