Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Choose exact fit for:

                  1. Performance Parts/
                  2. Chassis

                  Chassis

                  Choose exact fit for:

                  Wheel Locks / Lug Nuts

                  Wheels

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                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  M12 1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KBR

                  $160.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

                  F-150 2015-2021 M14 x 1.5 Black Lug Nut Wheel Kit of 6

                  SKU: M1012F15B

                  $50.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Red Bead Lock Trim Ring

                  Bronco 2021-2023 Red Bead Lock Trim Ring

                  SKU: M1021BLR

                  $150.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
                  M12 x 1.5 BLACK LUG NUT WHEEL KIT OF 6

                  M12 x 1.5 BLACK LUG NUT WHEEL KIT OF 6

                  SKU: M1012BR

                  $40.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Orange Bead Lock Trim Ring

                  Bronco 2021-2023 Orange Bead Lock Trim Ring

                  SKU: M1021BLO

                  $150.00

                  Shipping: Ships by May 5
                  Pickup: Free at Dealer
                  Add to Cart
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