Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  3. Rails/Steps/Bars/Racks

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                  Ford Performance

                  Number of Ford Performance commodities (6)

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                  $501 - Above

                  commodities in range $501 - Above (6)

                  6 results
                  Maverick 2022+ Chase Rack

                  Maverick 2022+ Chase Rack

                  SKU: M19007MV

                  $750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Off-Road Hoop Steps

                  Ranger Off-Road Hoop Steps

                  SKU: M16450RTS

                  $650.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Hoop Step 2 Door

                  Bronco Hoop Step 2 Door

                  SKU: M16450BHS2

                  $965.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Crew Cab 2015-2023 Off-Road Running Board

                  F-150 Crew Cab 2015-2023 Off-Road Running Board

                  SKU: M16450FSORB

                  $1,100.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  Raptor 2017-2020 Chase Rack In-Bed Tire Carrier

                  SKU: M19007BC

                  $595.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO HOOP STEP 4 DOOR

                  BRONCO HOOP STEP 4 DOOR

                  SKU: M16450BH4

                  $1,150.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 6 of 6 results