Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Performance Parts/
                  2. Appearance

                  Appearance

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                  Products for:

                  Number of Ford Performance commodities (83)

                  commodities in range $0 - $50 (31)

                  commodities in range $51 - $100 (20)

                  commodities in range $101 - $200 (24)

                  commodities in range $201 - $500 (8)

                  commodities in range $501 - Above (52)

                  Number of FPP commodities (83)

                  83 resultsfor "Appearance"

                  price Range:

                  $0 - $50

                  price Range:

                  $501 - Above
                  Clear all
                  Mustang Dark Horse Steering Wheel Kit

                  Mustang Dark Horse Steering Wheel Kit

                  SKU: M3600M

                  $540.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Mustang High Wing Outdoor Cover

                  Ford Performance Mustang High Wing Outdoor Cover

                  SKU: M19412S6TH

                  $625.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 5.0L Black Fender Emblems/Badges - Pair

                  Mustang 2015-2024 5.0L Black Fender Emblems/Badges - Pair

                  SKU: M1447M50AB

                  $40.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Black Bead Lock Trim Ring Kit

                  Bronco 2021-2023 Black Bead Lock Trim Ring Kit

                  SKU: M1021KBLB

                  $865.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1994-2004 Aluminum and Urethane Special Edition Mustang Dead Pedal

                  Mustang 1994-2004 Aluminum and Urethane Special Edition Mustang Dead Pedal

                  SKU: M2301C

                  $25.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance F-Series White Windshield Banner

                  Ford Performance F-Series White Windshield Banner

                  SKU: M1820W

                  $45.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Raptor Carbon Fiber Hood Vent-Gloss

                  Bronco Raptor Carbon Fiber Hood Vent-Gloss

                  SKU: M16628BG

                  $1,535.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco/Bronco Sport Black G.O.A.T Badge

                  Bronco/Bronco Sport Black G.O.A.T Badge

                  SKU: M1447GOATBLK

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 1964-2020 Chrome V8 Badge

                  Mustang 1964-2020 Chrome V8 Badge

                  SKU: M7843V8

                  $25.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
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