Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Coupe 2015-2023 Ford Performance Car Cover

                  Mustang Coupe 2015-2023 Ford Performance Car Cover

                  SKU: M19412M8FP

                  $495.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2011-2014 Chrome 5.0L Fender Emblems/Badges

                  Mustang 2011-2014 Chrome 5.0L Fender Emblems/Badges

                  SKU: M1447M50

                  $40.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  Mustang Cobra Jet 2018-2019 Carbon Fiber Hood

                  SKU: M16612AECJ

                  $1,995.00

                  Pickup Required
                  Pickup: Free at Dealer
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                  2024-2025 FORD PERFORMANCE MUSTANG COUPE MID WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG COUPE MID WING INDOOR COVER

                  SKU: M19412S6

                  $625.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
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                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  2024-2025 FORD PERFORMANCE MUSTANG HIGH WING INDOOR COVER

                  SKU: M19412S6H

                  $625.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
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                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
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                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
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                  Mustang 2011-2021 Aluminum Manual Transmission Pedal Kit

                  Mustang 2011-2021 Aluminum Manual Transmission Pedal Kit

                  SKU: M2301BM

                  $115.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
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