Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  Super Duty 2017-2022 Gatorback Platinum Splash Guards Rear Pair

                  SKU: VHC3Z16A550S

                  $369.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Dash Letters - Pink

                  Super Duty 2023-2025 Dash Letters - Pink

                  SKU: VPC3Z9942528JD

                  $39.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  Putco Chrome Side Window Trim, 4-Piece Kit for Super Cab w/Trailer Tow Mirrors

                  SKU: VFL3Z5420049L

                  $99.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  Super Duty 2017-2022 Covercraft Carhartt Gravel Front Row Seat Covers 40/20/40

                  SKU: VHC3Z25600D20DB

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Super Duty Reg Cab 2006-2016 Side Window Air Deflectors

                  Super Duty Reg Cab 2006-2016 Side Window Air Deflectors

                  SKU: VGC3Z18246A

                  $39.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  First Aid Kit With Ford Oval

                  First Aid Kit With Ford Oval

                  SKU: VNK4Z19F515AB

                  $49.00

                  Shipping: Ships by Jun 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  Super Duty 2023 - 2025 Tailgate Letters - Pink

                  SKU: VPC3Z9942528HD

                  $99.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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