Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Premium Carbon Black Locking Bed Cleat 4pc Kit

                  Premium Carbon Black Locking Bed Cleat 4pc Kit

                  SKU: HL3Z99000A64A

                  $110.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Smoke Hood Deflector

                  F-150 2021-2025 Smoke Hood Deflector

                  SKU: ML3Z16C900A

                  $115.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  M-6766-A50/A50A Replacement Short PCV Hose

                  M-6766-A50/A50A Replacement Short PCV Hose

                  SKU: CM6K817M50B

                  $55.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  Ranger/Raptor 2017-2023 Wheel Center Cap Set

                  SKU: M1096KRA

                  $67.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  F-150 2021-2022 Chrome 3.0 Inch Round Exhaust Tip

                  SKU: ML3Z5K238AA

                  $100.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  F-150 2022-2025 Molded Carbon Black Splash Guards, Rear Pair For F-150 Lightning

                  SKU: NL3Z16A550BA

                  $60.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  F-150 Reg Cab 2021-2025 Interior Cup Holder Tray

                  SKU: ML3Z1513562AB

                  $60.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

                  Black Platinum Stainless Steel Door Sill Plates 4-Piece Set For Super Crew

                  SKU: VKB3Z99132A08D

                  $129.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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