Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories

                  Accessories

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                  Number of Black commodities (9)

                  Number of Gray commodities (1)

                  Number of Genuine Ford Accessory commodities (14)

                  Number of Ford Performance commodities (12)

                  Number of Super Crew commodities (2)

                  Number of Crew commodities (1)

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                  Number of 5.5 commodities (1)

                  commodities in range $0 - $50 (37)

                  commodities in range $51 - $100 (24)

                  commodities in range $101 - $200 (27)

                  commodities in range $201 - $500 (27)

                  commodities in range $501 - Above (12)

                  Number of Accessories commodities (15)

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                  27 results

                  price Range:

                  $101 - $200
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                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Total Care Cleaning Kit

                  Ford Total Care Cleaning Kit

                  SKU: MFPPCLEAN3

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  5.0L Coyote High Strength VCT Solenoids

                  5.0L Coyote High Strength VCT Solenoids

                  SKU: M6297M50A

                  $115.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  Ford Performance 5.0 Smart Battery Charger & Maintainer

                  SKU: M10300FP

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by WARN® Off-Road Recovery Kit

                  Ford Performance by WARN® Off-Road Recovery Kit

                  SKU: M1830FPORR

                  $130.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  Keyless Entry Keypad for Vehicles without Factory Remote Start

                  SKU: KB3Z14A626A

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 3pc All Weather Rubber Floor Mats

                  F-150 2010-2014 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1613300FA

                  $140.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered By Ford Performance Black Badge

                  Powered By Ford Performance Black Badge

                  SKU: M16098PBFPB

                  $125.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 Blacked Out Tail Lamp Assembly

                  F-150 2010-2014 Blacked Out Tail Lamp Assembly

                  SKU: AL3Z13404AE

                  $190.00

                  Shipping: Ships by Sep 20
                  Pickup: Free at Dealer
                  Add to Cart
                  123
                  1 - 9 of 27 results