Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance EZ-Up Tent Side Walls 10'

                  Ford Performance EZ-Up Tent Side Walls 10'

                  SKU: M1827W10A

                  $245.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  FORD PERFORMANCE BY ARB DIGITAL TIRE DEFLATOR

                  SKU: M1830DF

                  $75.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

                  F-150 2009-2017 8.8" 4x4 Front 4.10 Ring Gear and Pinion

                  SKU: M420988410F

                  $230.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 BLUE ULTRAHOOK

                  SKU: M1821UHB

                  $295.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-Series Ford Performance Windshield Banner

                  F-Series Ford Performance Windshield Banner

                  SKU: M1820F15A

                  $60.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance by ARB Digital Tire Inflator

                  Ford Performance by ARB Digital Tire Inflator

                  SKU: M1830AIR

                  $80.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

                  F-150 2010-2019 3.5L EcoBoost Cold Spark Plug Set

                  SKU: M1240535T

                  $67.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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