Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Number of Black commodities (7)

                  Number of Ford Performance commodities (27)

                  Number of Genuine Ford Accessory commodities (13)

                  Number of Thule commodities (7)

                  Number of Yakima commodities (7)

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                  Number of Cargo commodities (3)

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                  commodities in range $0 - $50 (40)

                  commodities in range $51 - $100 (36)

                  commodities in range $101 - $200 (40)

                  commodities in range $201 - $500 (52)

                  commodities in range $501 - Above (26)

                  Number of Accessories commodities (39)

                  Number of FPP commodities (27)

                  66 results

                  price Range:

                  $0 - $50

                  price Range:

                  $501 - Above
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                  Locking Fuel Plug

                  Locking Fuel Plug

                  SKU: 8U5Z9C268B

                  $30.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  Ford Performance Brushed Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSC

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  SKU: M10300COVER

                  $11.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 10pack Ford Performance Decal

                  Mustang 2018-2020 10pack Ford Performance Decal

                  SKU: M1820FP

                  $15.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Interior Cleaning Kit

                  Ford Interior Cleaning Kit

                  SKU: MFPPCLEAN1

                  $30.00

                  Ford Performance License Single Plate

                  Ford Performance License Single Plate

                  SKU: M1828FPONE

                  $15.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  Remote Start System Ultra-Long-Range Extender Antenna Kit

                  SKU: JS7Z15603A

                  $35.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Force XT Large Roof Mounted Cargo Box

                  Thule Force XT Large Roof Mounted Cargo Box

                  SKU: VM1PZ7855100J

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  Ford Performance Rubber Trailer Hitch Receiver Cover

                  SKU: M1840FP

                  $20.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  12345
                  19 - 27 of 66 results