Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2,104 results
                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  Bronco Sport 2021-2025 Cargo Area Liner for Spare Tire

                  SKU: MP1Z7811600BA

                  $170.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  Mustang Mach-E 2021-2025 Aeroskin® Hood Protector, Smoke by Husky Liners®

                  SKU: VLJ8Z16C900A

                  $89.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  Mustang Mach-E 2021-2025 Black 4pc All Weather Floor Liner Tray with Pony Logo

                  SKU: MJ8Z5813300AA

                  $205.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Smoke Hood Deflector

                  Explorer 2020-2025 Smoke Hood Deflector

                  SKU: LB5Z16C900A

                  $115.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  Mustang Mach-E 2022-2025 Panoramic Roof Sunshade

                  SKU: VMK9Z58514A52A

                  $89.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  SKU: HS7Z5413300DA

                  $205.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  SKU: VMJ8Z10C744A

                  $49.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  SKU: ML3Z1613300BA

                  $205.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Trucks Roll-Up Tool Kit

                  Ford Trucks Roll-Up Tool Kit

                  SKU: VRL3Z17003A

                  $369.00

                  Shipping: Ships by Jul 9
                  Pickup: Free at Dealer
                  Add to Cart
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