Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Expedition EL 2025, Floor Liner All-Weather for 3rd Row with 2nd Row Captain's Chairs

                  Expedition EL 2025, Floor Liner All-Weather for 3rd Row with 2nd Row Captain's Chairs

                  SKU: SL1Z7813086EA

                  $95.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Aeroskin II® Hood Protector by Husky Liners® - Black

                  Bronco Sport 2021-2025 Aeroskin II® Hood Protector by Husky Liners® - Black

                  SKU: VM1PZ16C900B

                  $99.00

                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Captain's Chairs

                  Expedition 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Captain's Chairs

                  SKU: SL1Z7813086CA

                  $95.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Black Molded Front Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  Super Duty 2023-2026 Black Molded Front Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  SKU: PC3Z16A550AA

                  $75.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Bronco Sport 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VM1PZ18246A

                  $89.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  Retractable Flush Mount Black Stake-Pocket Tie-Downs 2pc Set

                  SKU: VFL3Z99000A64D

                  $49.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Black Molded Rear (SRW) Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  Super Duty 2023-2026 Black Molded Rear (SRW) Pair with Ford Oval Splash Guards for Vehicles without Wheel-Lip Molding Only

                  SKU: PC3Z16A550BA

                  $75.00

                  Shipping: Ships by Aug 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Standard Interface Plate Kit

                  Standard Interface Plate Kit

                  SKU: HC3Z9928408AA

                  $70.00

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