Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior

                  Interior

                  Products for:

                  Safety/Emergency Kits

                  Comfort and Convenience

                  Floor Mats

                  Ash or Coin Cup

                  Seat Covers

                  Products for:

                  Number of Black commodities (9)

                  Number of Blue commodities (1)

                  Number of Genuine Ford Accessory commodities (15)

                  Number of NOCO commodities (10)

                  Number of Console Vault commodities (2)

                  Number of Covercraft commodities (1)

                  Number of DC Safety commodities (1)

                  commodities in range $0 - $50 (8)

                  commodities in range $51 - $100 (10)

                  commodities in range $101 - $200 (10)

                  commodities in range $201 - $500 (8)

                  commodities in range $501 - Above (1)

                  37 resultsfor "Interior"
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2025 4pc Carpeted Floor Mats

                  Explorer 2021-2025 4pc Carpeted Floor Mats

                  SKU: LB5Z7813300AF

                  $130.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Off-Road Assistance Kit

                  Ford Off-Road Assistance Kit

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2025 Console Vault Vehicle Safe

                  Explorer 2020-2025 Console Vault Vehicle Safe

                  SKU: VLB5Z9906202A

                  $329.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  Explorer 2020-2021 All Weather Floor Mat for 3rd Row with Bucket Seats

                  SKU: LB5Z7813182CA

                  $100.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Commercial Use Roadside Assistance Kit with Ford Logo

                  Commercial Use Roadside Assistance Kit with Ford Logo

                  SKU: VJL3Z19F515BA

                  $219.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2015 Black 4pc All Weather Rubber Floor Mats

                  Explorer 2011-2015 Black 4pc All Weather Rubber Floor Mats

                  SKU: DB5Z7813086BA

                  $140.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2011-2019 Black Cargo Security Cover

                  Explorer 2011-2019 Black Cargo Security Cover

                  SKU: BB5Z7845440AA

                  $190.00

                  Shipping: Ships by Sep 19
                  Pickup: Free at Dealer
                  Add to Cart
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